Who we are

Our website address is: https://mechanical-solutions.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Our website uses a secure connection (usually shown by a padlock in the address bar). This means that the data you submit through our contact form is secure and cannot be intercepted and read easily by other individuals.

Data submitted through our contact form is sent to us and will be kept as long as is deemed necessary by the person handling your comment/question. We may use the information provided to contact you in relation to your comment or question. You can request that the information provided is deleted at any time by contacting us.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Our hosting provider may store data such as IP addresses in order to track usage stats and blacklist IPs with suspicious activity.

We may collect user data to gain insights into how our site is used and where improvements can be made. None of this data is used to identify any individual, and no attempts will be made to try and identify users from this data. This data may include but is not limited to: which pages are visited, how long you stay on the site, what browser you are using and what operating system you are using.

Who we share your data with

We do not share your data with any third parties other than those highlighted above.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.